Privacy Policy
Your privacy matters to us at corenivalyqo
Last Updated: February 15, 2025
Introduction
corenivalyqo ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website corenivalyqo.com or use our financial business marketing strategy services. This policy applies to all users of our platform and services within Australia and internationally.
We operate under Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.
Information We Collect
Personal Information
We collect information you provide directly, including name, email address, phone number, business details, and any information you submit through contact forms or account registration.
Technical Information
Our systems automatically collect IP addresses, browser type, device information, operating system, referring URLs, and pages visited to improve our service delivery.
Usage Analytics
We track how you interact with our platform, including time spent on pages, features used, and content preferences to enhance user experience and service quality.
Communication Data
When you contact us or participate in our services, we retain records of communications, support requests, and feedback to provide consistent service.
How We Use Your Information
- To provide and maintain our financial marketing strategy services and platform functionality
- To process your requests, respond to inquiries, and provide customer support
- To send you relevant information about our services, updates, and educational content
- To analyze usage patterns and improve our website performance and user experience
- To comply with legal obligations and protect against fraud or security threats
- To personalize your experience and provide content relevant to your business interests
- To conduct research and analytics to enhance our service offerings
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances:
Service Providers
We work with trusted third-party service providers who assist in delivering our services, including hosting providers, email services, analytics platforms, and payment processors. These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to equivalent privacy protection.
Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of sensitive data both in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments of our systems
- Access controls limiting employee access to personal information on a need-to-know basis
- Secure data centers with physical security measures and environmental controls
- Regular backup procedures and disaster recovery planning
- Employee training on privacy and security best practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but maintain reasonable safeguards appropriate to the sensitivity of the information.
Your Privacy Rights
Under Australian Privacy Law, You Have the Right To:
Access
Request access to the personal information we hold about you and receive a copy of this information.
Correction
Request correction of inaccurate or incomplete personal information we hold about you.
Deletion
Request deletion of your personal information, subject to legal retention requirements.
Portability
Request transfer of your personal information to another service provider in a structured format.
Restriction
Request restriction of processing of your personal information in certain circumstances.
Objection
Object to processing of your personal information for direct marketing or other specific purposes.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity before processing your request.
Data Retention
Information Retention Periods
Personal account information is retained for the duration of your active account plus 2 years after account closure for business records.
Email communications and support requests are retained for 3 years to provide consistent customer service and resolve disputes.
Website usage and analytics data is retained for 26 months to analyze trends and improve our services.
Information required for legal compliance is retained for 7 years or as mandated by applicable Australian business laws.
We regularly review our data retention practices and securely delete information that is no longer necessary for the purposes for which it was collected. Deletion is performed using industry-standard data destruction methods to prevent recovery.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
Types of Cookies We Use
- Essential cookies required for website functionality and security
- Performance cookies that collect anonymous usage statistics
- Functionality cookies that remember your preferences and settings
- Marketing cookies used to deliver relevant content and measure campaign effectiveness
You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality but will not prevent access to our core services.
International Data Transfers
While corenivalyqo is based in Australia, some of our service providers may store or process data in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data according to Australian privacy standards.
We use contractual clauses, adequacy decisions, and other approved transfer mechanisms to ensure your information receives equivalent protection regardless of where it is processed. You have the right to request information about international transfers of your personal data.
Children's Privacy
Our services are designed for business professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.
Parents or guardians who believe their child has provided personal information to us should contact us immediately using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.
For significant changes that affect your rights, we will provide additional notice through email or prominent website notifications. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Privacy Questions or Concerns?
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us. We're committed to addressing your privacy concerns promptly and thoroughly.
Address: 22 Lakeside Ave, Reservoir VIC 3073, Australia
Phone: +61408306244
Email: info@corenivalyqo.com
Privacy Officer: Available Monday-Friday, 9:00 AM - 5:00 PM AEDT